For each datacenter, you can set separate prices, and use different currencies, and you can set cost codes for resources, such as VM image templates.
The workflow to create a new pricing model is as follows:
The platform will list the pricing models that you can display based on your user scope.
To display the details of this pricing model, select it from the list, and click the pencil edit button.
You can only make changes to a pricing model if you have the same scope as the pricing model. The scope of the pricing model is the user scope of the creator of the pricing model.
To add a new currency
Go to Pricing → Currencies
Click the + add button
Standard currency code, for example EUR, USD, for display in the pricing tabs. Download information from the ISO website or refer to Wikipedia
Unique name of the currency and the currency symbol
Number of digits after the decimal point. If you change the pricing model from a currency with more digits to one with fewer digits, then the platform will round prices up to the nearest digit.
To create a cost code for resource pricing
Go to Pricing → Cost codes
The name of the cost code, may be related to the resource
Description of the cost code, may be related to the resource
Set the Initial prices for a resource in all of the currencies in your platform. You can assign later different prices in each pricing model.
The currency code
The currency name
The price in the currency given in this row
Now assign cost codes to VM templates (see Modify a VM Template) and hardware profiles (see Hardware profiles). Then set prices for the cost codes in your pricing models. Note that you can override cost code prices by setting prices for specific hardware profiles. Pricing and billing for dynamic hardware profiles will also use prices for CPU and RAM for the datacenter.
Before you begin
To create a pricing model:
Go to Pricing → Pricing models
The name of your pricing model. The name can represent a service level agreement
|Description||Description of pricing model|
|Change all resource prices|
Only displays when the enterprise already has a pricing model assigned to it. Resellers can change all prices by adding this percentage.
Standard period of time by which a user will be charged, such as day, week, etc. Does not have to be equal to the minimum period
Minimum charging period
Minimum period of time that a user will be charged for. This may be longer or shorter than the charging period. This value is not sent to the billing system. Note that the accounting system records the maximum usage value of a resource during an accounting period.
The currency for this pricing model. Enter new currencies in the Currency tab before you create the pricing model
Standing charge per Charging period. You can include this value in the pricing estimate message but the platform does not send it to the billing system
Minimum charge per Minimum charging period. You can include this value in the pricing estimate message but the platform does not send it to the billing system
Show charges before deployment
Mark this checkbox to show a pricing estimate popup before deployment with the message entered in the box at the bottom of the window. See the explanation below
Choose a variable from the pull-down list to add to the pricing estimate message. The variables are described in the table below
Enter the estimate message for VM deployment, including variables. See Create a pricing estimate message
The platform uses the first pricing model for a location in a currency as the set of base prices for the location. If your enterprise has a pricing model, when you create a new pricing model, you can enter a percentage to modify prices, for example, to add a reseller markup. If you then enter a resource price that is lower than the base price, the platform will highlight the price.
|Currency||The currency for this location (datacenter or public cloud region)|
Hypervisor Datastores GB
Price of hypervisor datastores per gigabyte. In public cloud regions, the platform does not use this value
Price per VLAN (at least one VLAN is always created for each virtual datacenter)
Price per public IP address reserved
|NAT IPs||Price per NAT IP address reserved|
Price per virtual CPU core for deployed virtual machines. If the location uses hardware profiles, pricing does not use this value.
|CPU on||Price per virtual CPU core when virtual machine is powered ON|
|CPU off||Price per virtual CPU core when virtual machine is powered OFF|
Price of virtual memory in GB for deployed virtual machine. If the location uses hardware profiles, pricing does not use this value.
Memory off (GB)
|Price of virtual memory in GB when virtual machine is powered ON or OFF|
|Virtual machine||Fee per VM in addition to charges for other VM items|
|Virtual machine on|
Virtual machine off
|Fee per VM in addition to charges for other VM items|
|Repository (GB)||Price of template repository use in GB for virtual machine templates. The platform does not include conversions. In public cloud regions, the platform does not use this value|
|Anti-Affinity||Price per VM deployed in anti-affinity layer. In public cloud regions, the platform does not use this value|
|Firewall||Price per firewall attached to VM|
|Load balancer||Price per load balancer attached to VM|
The provider can configure billing by usage or allocation.
In public cloud regions, the platform automatically imports provider tiers so you can price them.
In private cloud, you can also use cost codes for hardware profile pricing. Pricing and billing of dynamic hardware profiles also includes the usage cost of CPU and RAM.
When users request a pricing estimate for their virtual appliance, the platform will include the price of the backup policies of each VM.
The platform will also include the price of backup services in the VM_PRICES list.
The platform bills backups with a monthly fixed cost and/or a separate cost for VM disk size in GB (in the platform). For example, if a customer has a VM with 50 GB of hard disk and is using a daily backup policy. If the price for the backup policy is $20 and the price per GB is $1 per GB, the customer will pay $20 + (50 * $1) = $70 per month.
This tab displays resources and cost codes with their initial prices. You can modify these prices in this new pricing model. The platform will display a warning symbol if you enter a discount of the price in the current pricing model.
Access to pricing models
To display pricing estimates, assign a pricing model to the enterprise. The platform will display the estimates as follows:
At any time users can click the Estimate button in the virtual appliance view to display a current pricing estimate for a VM.
Screenshot: Pricing estimate button with EUR price code
Screenshot: A sample pricing message
Configure the pricing estimate message
The charge for this Virtual Appliance will be %CHARGE_FORMATTED% per %CHARGEPERIOD%, charged per %MINPERIOD%, subject to a minimum charge of %MINCHARGE_FORMATTED%. Backup service charge: %BACKUP_PRICE%. VMs in this Virtual Appliance will be:
Resources defined in the Virtual Datacenter total %VDC_TOTAL_CHARGE% per %CHARGEPERIOD%:
Notes about the pricing estimate message:
To customize the pricing estimate message:
Description and example
Charging period, for example "month".
Minimum charge, for example 2.25 USD.
Minimum charging period, for example "week"
Charge for the virtual machine, for example "22.50 USD"
List of charges per virtual machine. for example:
|%VDC_PRICES%||List of charges per virtual datacenter resource|
|%VDC_TOTAL_CHARGE||Total charge for virtual datacenter resources, not including VMs|
The enterprise with the pricing model will move to the enterprises With pricing model panel.
Troubleshooting: If an expected pricing model does not display in the list, check that you are logged in with a user with the same scope as the user that created the pricing model.
You can also assign a pricing model to an enterprise when you edit the enterprise. See Assign a pricing model to an enterprise
To implement reseller pricing:
When the reseller first opens the Pricing view, their pricing model will display. The administrator can edit this pricing model to view prices but they cannot save changes, unless they have the same scope as the user that assigned the pricing model to the enterprise.
The reseller can then create their own pricing models:
They can enter a percentage to increase or decrease the base prices.
For resource prices, the platform applies the percentage change (adding the percentage of the base price the reseller entered to the base price).
After an administrator saves the pricing model they can then assign it to their customers. Each customer administrator should only be able to display the pricing model for their own tenant.
For a guide to pricing for resellers, see Pricing for Resellers. See also Synchronize public cloud price lists